purewin online
purewin online
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This app is available for your device
purewin online
This app is available for your device
Contact
+91 8787517396
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the purewin online?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. From then on, you can log in easily without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still have trouble receiving the OTP, wait for the designated time to pass before seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If the number has changed, submit your updated KYC details via email to customer support to facilitate a smooth account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. This should fix any issues caused by an outdated version of the app.
Q1: What is the minimum withdrawal amount in the purewin online?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are only available for money earned from gaming, not for bonus amounts. This means you can redeem your gaming rewards, but not any bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you need to complete and submit your Know Your Customer (KYC) details through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. This means the bonus earnings themselves are non-withdrawable, only the winnings are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find information about your withdrawal request. If the money doesn't appear in your wallet account within 24 hours, contact their care centre for assistance.
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